You or your representative welcome guests and do the caretaking. With this option you will only pay an annual registration fee and some minor administration charges. Of course these are only applicable if MEA VILLA was able to generate reservations for you.
If you or your representative take care of the house management and you welcome guests yourselves, you will have the same key holder responsibilities as MEA VILLA. The following section provides useful information on your duties and tasks:
- Every MEA VILLA customer is sent a description of how to get to the key holder’s location and a travel voucher containing all the relevant booking information.
- The holiday property must be properly checked and prepared before the guests arrive to ensure that they will find clean and welcoming accommodation.
- As set out in the terms of our contract, customers will arrive between 4 p.m. and 7 p.m. We hope you will make an exception if a customer notifies a late arrival.
- On arrival, the customer should hand the key holder the MEA VILLA travel voucher and the agreed breakage deposit.
- Any additional services which are not already included in the rental price, such as telephone or bed linen and any applicable local tax must be paid by the customer directly on site.
- The key holder must react immediately if any problems occur during or between bookings, and must inform the owner of any necessary repairs or purchases.
- Every month MEA VILLA will send you a reservation list with all existing bookings by post, fax or e-mail. The key holder will receive a copy of the list on a weekly basis.
- If the key holder is away or cannot be on-site, a replacement should be organised to ensure that customers can be welcomed as usual. Your Interhome service office will be glad to give you more information about the role of a key holder.